The importance of Managed Service Providers for small businesses.

Companies are outsourcing MSPs services like email hosting, CRM applications, storage, back-up, monitoring, cyber security and other functions mainly due to the scale and reliability offered by MSPs.

Below are some of the benefits of employing Managed Service Providers;

ROI/ Cost savings

Some companies have IT staff, some may not have IT staff which leads to having to some of their staff being assigned IT duties.Moving to Managed services will shift the focus of staff and they concentrate on higher value projects they are equipped to manage while increasing productivity.

By moving to managed services also helps in reducing or avoiding expenses of hardware or software investments and maintenance costs.

Enhanced security

MSP infrastructures are run by 24 hrs a day, everyday management and under the tightest security protocols.

Companies can have peace of mind since they can rely on MSPs for security and reliable platforms and do not have to invest in in-house infrastructure.

Efficiency and access to latest technologies

Managed Service Providers have teams of experts and various tools at their disposal to detect and resole problems in real time, small problems can be solved promptly before they escalate.

Companies also benefit from having access to latest technology such as remote monitoring and management (RMM), disaster recovery, cloud computing and customer relationship management platform (CRM) without having to invest in the infrastructure and maintenance of facilities that support such technologies.

Most companies are moving to the model of outsourcing MSPs to take a care of their back end services while their staff focus on improving customer experience and revenue-creating projects.This approach is gaining much popularity in the business environment especially small and medium sized businesses.

Shawn Takawira

CEO and founder of Digitechbolt Passionate about digital technology solutions that improve the way we live, do business,learn and develop our communities.

This Post Has One Comment

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